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Atharva S

M365 Engineer (L1)

Atharva S

Atharva is a proficient Level 1 M365 Engineer, recognized for his expertise in supporting and managing Microsoft 365 environments. His skills in troubleshooting, user support, and performing essential configurations have been key in ensuring seamless operations and user satisfaction. Atharva is available hourly, monthly, or quarterly to maintain your M365 infrastructure and optimize its performance.

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Responsibility

  • Monitor and manage Microsoft 365 services and applications.

  • Administer user accounts and permissions in Microsoft 365.

  • Provide support for Microsoft 365 applications and services.

  • Troubleshoot and resolve issues related to email and collaboration tools.

  • Configure and maintain Exchange Online settings.

  • Manage SharePoint Online sites and permissions.

  • Assist with Microsoft Teams setup and troubleshooting.

  • Support OneDrive for Business administration and issues.

  • Implement and manage security policies in Microsoft 365.

  • Perform regular system updates and maintenance tasks.

  • Handle user onboarding and offboarding processes.

  • Monitor system performance and health metrics.

  • Create and maintain documentation for procedures and configurations.

  • Assist with data migration and integration tasks.

  • Provide training and support to end-users.

  • Configure and manage Azure Active Directory settings.

  • Assist with troubleshooting and resolving PowerShell script issues.

  • Manage and assign Microsoft 365 licenses and subscriptions.

  • Implement compliance and data governance policies.

  • Respond to and resolve service requests and incidents in a timely manner.

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