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Jignesh.S

Microsoft 365 Consultant

15 years+
Experience

Expertise In

An incisive professional with valuable experience gained in the field of providing resolutions to various hardware and software problems

Proficiency at grasping new technology concepts and utilizing the same in a productive manner

Proficiency in MS Office, Windows 8, 7, Vista / XP & Internet Applications, and MDM

Work Experience

S.No

Role
Time
Company

2.

3.

2021-Present

AlifCloud IT Consulting.Pvt.Ltd.

Technical Service Expert

2020-2021

Senior Analyst

2018-2020

Fujitsu

Accenture

1.

Dynamics 365 Consultant

4.

5.

6.

7.

Technical Lead

2016-2018

Concentrix

HCL

2015-2016

Assistant Manager

SR.Technical Support

Customer Support Associate

2010-2015

2007-2010

​Dell Intl. Services GGN

Infovision International

Projects

​Technical Service Expert

  • Currently working on Microsoft Intune, O365 MDM and Azure Active directory.

  • Designing, deploying, and troubleshooting Microsoft Intune infrastructure.

  • Managing BYOD and CORPORATE devices for platforms like iOS, MacOS, Android and Windows.

  • Enrolling Android, iOS and Windows Devices in Azure using Intune with different methods to proceed.

  • Configuring compliance policies to Mobile devices.

  • Configuring app and Device based conditional access policies.

  • Deploying software updates to the client machines and channelizing updates.

  • Review MDM and company portal logs.

  • Remote wipe of corporate data and remote tasks such as remote lock, remote passcode reset and remote assistance. Configuring MAM and MAM-WE policies.

  • Configuring Azure AD Conditional Access Policy for enhanced level security

  • User and group management on Azure AD and Office 365 portal.

  • Integrating Azure AD with on premise AD with AD Connect

  • Maintenance and communication of existing, new, and evolving mobility practices, knowledgebase articles and documentation.

  • Identifying and implementing process improvements.

  • Understanding the Office 365 in build MDM and managing environment with Coexistence, group management and user management.

  • ​Detail understanding of Windows 10 working for deployment and implementation in Company owned scenarios and BYOD scenarios.

​

​

​Senior Analyst

  • Managing BYOD and CORPORATE devices for platforms like iOS, MacOS, Android and Windows.

  • Enrolling Android, iOS and Windows Devices in Azure using Intune with different methods to proceed.

  • Configuring compliance policies to Mobile devices.

  • Configuring app and Device based conditional access policies.

  • Deploying software updates to the client machines and channelizing updates.

  • Review MDM and company portal logs

  • Remote wipe of corporate data and remote tasks such as remote lock, remote passcode reset and remote assistance.

  • Configuring MAM and MAM-WE policies.

  • Configuring Azure AD Conditional Access Policy

  • User and group management on Azure AD and Office 365 portal.

  • Integrating Azure AD with on premise AD with AD Connect

  • Deploying software and applications to enrolled devices.

  • Understanding of MDM solutions and integration with Azure based MAM.

  • Providing advanced troubleshooting and application problem solving related to the use of Mobile Devices.

  • Maintenance and communication of existing, new, and evolving mobility practices, knowledgebase articles and documentation.

  • Identifying and implementing process improvements.

  • Understanding the Office 365 in build MDM and managing environment with Coexistence, group management and user management.

​

​

​

Technical Lead

  • Enrolling Android, iOS and Windows Devices in Azure using Intune with different methods to proceed.

  • Configuring compliance policies to Mobile devices.

  • Configuring app and Device based conditional access policies.

  • Deploying software updates to the client machines and channelizing updates.

  • Review MDM and company portal logs.

  • Remote wipe of corporate data and remote tasks such as remote lock, remote passcode reset and remote assistance.

  • Configuring MAM and MAM-WE policies.

  • Configuring Azure AD Conditional Access Policy for enhanced level security.

  • User and group management on Azure AD and Office 365 portal.

  • Integrating Azure AD with on premise AD with AD Connect

  • Deploying software and applications to enrolled devices. Understanding of MDM solutions and integration with Azure based MAM.

  • Providing advanced troubleshooting and application problem solving related to the use of Mobile Devices.

  • Maintenance and communication of existing, new, and evolving mobility practices, knowledgebase articles

  • Detail understanding of Windows 10 working for deployment and implementation in Company owned scenarios and BYOD scenarios.

  • Understanding of windows Autopilot Deployment.

  • Configuring and Managing WIP policy Intune.

​Assistant Manager

  • Handling service desk related queries for SCCM and Intune when the product was in preview.

  • Ensure that SLA’s are not breached.

​Sr. Technical Support

  • Handling all kind of virus/security related issues.

  • Configure Email Clients as such Outlook Express & MS Outlook, Portals such as Yahoo, MSN, AOL and Windows Live.

  • Help installing, upgrading and setting up Windows XP, Vista and Win7 operating systems. Help with OS maintenance and “how to” questions.

  • Delete, modify and back up registry files, address Windows registry and control panel issues, add registry entries

  • Help backup customer data from Dell PC to customer-owned external media,

Education

B.Com(Delhi Open University)

​

Certifications

  • Microsoft Certification in MCSE

  • Hardware and Networking Diploma

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