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M365 Administrator


Years of Exp.


Technical Skills

Office 365 Configuration and Administration
User and Group Management in Azure Active Directory
Exchange Online Management

SharePoint Online Management
Microsoft Teams Administration
OneDrive for Business Configuration


Professional Summary


    1. Managed Microsoft Teams environment, including creating and managing teams, channels, and guest access.
    2. Configured and maintained Exchange Online, managing user mailboxes, distribution groups, and email policies.
    3. Oversaw SharePoint Online sites, libraries, and permissions to ensure organized and secure content management.
    4. Administered OneDrive for Business, including user file storage, sharing settings, and access controls.
    5. Conducted user onboarding and offboarding, ensuring proper access and data retention procedures.
    6. Collaborated with stakeholders to gather requirements and customize SharePoint Online sites for business needs.
    7. Implemented security measures such as conditional access policies and multi-factor authentication.
    8. Managed mail flow and email security settings in Exchange Online, including anti-spam and anti-malware configurations.
    9. Assisted in troubleshooting and resolving technical issues related to Teams, Exchange, SharePoint, and OneDrive.
    10. Provided end-user training and support to improve user adoption and maximize the productivity of O365 tools.


Microsoft Teams Collaboration Enhancement

SharePoint Online Migration and Governance

1. Collaborated with the L3 Administrator to gather requirements from various teams and departments for improving collaboration using Microsoft Teams.
2. Assisted in designing a governance model for Teams, defining naming conventions, access controls, and lifecycle management.
3. Developed custom Teams templates tailored to different use cases, streamlining the creation of new Teams with predefined settings.
4. Enabled external collaboration by configuring guest access and security policies to ensure controlled sharing with external stakeholders.
5. Integrated third-party apps and connectors into Teams to enhance productivity, streamline workflows, and centralize information.
6. Collaborated with developers to deploy chatbots and automation within Teams, enabling self-service and efficient information retrieval.
7. Conducted training sessions and created user guides to educate employees about effective collaboration practices and Teams features.
8. Established communication channels for broadcasting important announcements, fostering transparency and engagement.
9. Implemented analytics to track Teams usage, adoption trends, and user engagement, facilitating data-driven decision-making.
10. Worked closely with the L3 Administrator to gather feedback, analyze usage patterns, and iterate on Teams configurations for continuous improvement.

1. Collaborated with the L3 Administrator to plan the migration of on-premises SharePoint sites to SharePoint Online, defining migration strategies and timelines.
2. Conducted a comprehensive inventory of existing content, identifying critical data, redundant documents, and outdated information.
3. Assisted in executing the migration plan, leveraging SharePoint migration tools to ensure seamless transfer of content while maintaining metadata.
4. Designed a modern site architecture in SharePoint Online, organizing content, lists, libraries, and permissions based on business needs.
5. Collaborated with content owners to define information architecture, metadata, and tagging structures for efficient content discovery.
6. Developed governance policies for SharePoint Online, including access controls, versioning, retention, and compliance policies.
7. Implemented document lifecycle management, defining approval workflows, retention policies, and document review processes.
8. Conducted user training sessions to familiarize employees with SharePoint Online features, document collaboration, and version history.
9. Enhanced search functionality by configuring search settings, result sources, and managed properties for accurate content retrieval.
10. Collaborated with the L3 Administrator to launch a user adoption campaign, promoting the benefits of SharePoint Online and encouraging its usage.



BBCA - Pratibha college of commerce and computer studies


Microsoft 365 Certified: Modern Desktop Administrator Associate
Microsoft 365 Certified: Teamwork Administrator Associate

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