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MS D365 CRM Technical Consultant

Experience: 10+ Years

Education: M.E. - Parvatibai Genba Moze College Of Engineering

Technical Score: 4.9/5

Communication Score: 4.9/5


Price Options
Hire the developer on monthly basis
₹90.00every month until canceled
  • 1. Led complex Microsoft Dynamics 365 CRM implementation projects, serving as the primary technical point of contact for client's. 
    2. Conducted detailed analysis of client's business processes and requirements, translating them into effective technical solutions within Dynamics 365 CRM. 
    3. Customized and configured Dynamics 365 CRM entities, forms, views, and dashboards to meet client's  needs and optimize user experience. 
    4. Developed and deployed custom plugins and workflows to automate business processes and enhance CRM functionality. 
    5. Integrated Dynamics 365 CRM with external systems and data sources using RESTful APIs, Webhooks, and Azure Integration Services. 
    6. Created and maintained advanced SSRS reports and dashboards for data visualization and reporting in Dynamics 365 CRM. 
    7. Utilized JavaScript and TypeScript to implement client-side scripting for form customization and user interface enhancements. 
    8. Designed and implemented complex data migration strategies, ensuring the accurate transfer of data from legacy systems to Dynamics 365 CRM. 
    9. Collaborated with client's to define and execute testing plans, including unit testing, integration testing, and user acceptance testing (UAT). 
    10. Conducted end-user training and provided ongoing support to ensure client's teams could effectively utilize Dynamics 365 CRM. 
    11. Managed security and access controls within Dynamics 365 CRM, including role-based security and data-sharing rules. 
    12. Implemented and configured Microsoft Power Platform components such as Power Apps and Power Automate to extend CRM functionality. 
    13. Developed and maintained documentation, including technical specifications, solution design documents, and knowledge base articles. 
    14. Oversaw system maintenance and performance tuning activities to ensure optimal Dynamics 365 CRM system health. 
    15. Managed and prioritized change requests, enhancements, and bug fixes, coordinating with development teams for timely resolution. 
    16. Assisted client's in achieving regulatory compliance within Dynamics 365 CRM, such as GDPR or industry-specific standards. 
    17. Evaluated and recommended system enhancements, upgrades, and additional modules based on client's evolving needs. 
    18. Stayed updated with the latest Dynamics 365 CRM updates and industry trends, providing client's with insights on potential improvements and innovations. 
    19. Mentored junior consultants and provided technical guidance and expertise within the team. 
    20. Collaborated with project managers to ensure project timelines and budgets were met, ultimately achieving high levels of client satisfaction.

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