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Senior MS Dynamics 365 Consultant - PowerApps/Workflows



Years of Exp.

Technical Skills

1. Microsoft Dynamics 365
2. PowerApps
3. Power Automate (formerly Flow)
4. Business Process Flows
5. Canvas Apps
6. Model-driven Apps
7. Common Data Service (CDS)
8. Dynamics 365 Customization and Configuration
9. Dynamics 365 Unified Interface
10. Dynamics 365 Data Integration

11. Dynamics 365 Portals
12. Dynamics 365 Reporting and Analytics
13. Custom Workflow Activities
14. Power Query (M Language)
15. Power BI
16. Power Virtual Agents
17. Microsoft Flow Integration with Dynamics 365
18. JavaScript for Dynamics 365
19. Azure Logic Apps Integration with Dynamics 365
20. Microsoft Dataverse

Professional Summary



    1. Led and managed end-to-end Dynamics 365 projects, as the key technical expert in PowerApps and Workflows.
    2. Conducted in-depth business process analysis and requirements gathering sessions with clients to understand their unique needs.
    3. Designed, developed, and deployed custom PowerApps solutions to automate and streamline complex business processes.
    4. Created responsive and user-friendly Canvas Apps and Model-driven Apps tailored to client's specific industry and operational requirements.
    5. Configured and optimized Dynamics 365 workflows and business rules for automation and improved efficiency.
    6. Developed custom connectors and integrated external data sources into PowerApps to enhance data visibility and decision-making.
    7. Implemented custom connectors and integrated external systems, databases, and services using Power Automate.
    8. Collaborated closely with cross-functional teams to ensure seamless integration between PowerApps, Power Automate, and other Microsoft services.
    9. Utilized advanced Power Query transformations and dataflows for data preparation and cleansing.
    10. Designed and implemented complex approval workflows, escalations, and notifications within Dynamics 365.
    11. Conducted comprehensive data migration and transformation activities to ensure data accuracy and consistency during system transitions.
    12. Developed and maintained detailed technical documentation, including solution architecture and workflow diagrams.
    13. Created and presented client-specific training materials and conducted training sessions to empower users in leveraging PowerApps and Workflows.
    14. Managed the security and access controls within Dynamics 365, ensuring data integrity and regulatory compliance.
    15. Monitored and optimized PowerApps and Workflows performance, addressing bottlenecks and implementing performance improvements.
    16. Oversaw solution version control and deployment management in various environments, including development, testing, and production.
    17. Collaborated with clients to identify and prioritize system enhancements and customizations based on evolving business needs.
    18. Stayed updated with the latest Microsoft Power Platform and Dynamics 365 updates and best practices, sharing insights and recommendations with client's.
    19. Provided technical leadership and mentorship to junior consultants and team members.
    20. Worked closely with project managers to ensure project timelines, budgets, and deliverables were met, achieving high levels of client satisfaction.


Digital Transformation with PowerApps

Vendor Management Portal with PowerApps

1. Collaborated with stakeholders to understand business needs and pain points, identifying areas for digital transformation.
2. Streamlined critical business processes by creating custom PowerApps applications tailored to specific departmental requirements.
3. Designed and implemented automated workflows using Power Automate (formerly Flow) to optimize approval processes, reducing manual effort.
4. Integrated PowerApps and workflows with existing data sources and systems, ensuring seamless data exchange.
5. Developed mobile-friendly PowerApps for field employees, enabling them to access critical information and submit data on the go.
6. Conducted training sessions to empower users to create and manage their own PowerApps and workflows, promoting self-sufficiency.
7. Implemented role-based security and access controls within PowerApps and workflows to protect sensitive data.
8. Continuously optimized PowerApps for performance, enhancing responsiveness and usability.
9. Established monitoring and reporting mechanisms to track the performance of PowerApps and workflows and identify areas for improvement.
10. Developed a roadmap for scaling PowerApps and workflows to address future business needs and growth.

1. Designed and developed a vendor management portal using PowerApps, providing vendors with a self-service platform.
2. Integrated the portal with the organization's ERP system to enable real-time procurement and payment information access.
3. Implemented automated approval workflows for vendor onboarding, purchase orders, and invoice processing, reducing processing times.
4. Utilized PowerApps to manage and store vendor-related documents, contracts, and agreements in a centralized repository.
5. Created dashboards and reports within PowerApps to track vendor performance and service-level agreements (SLAs) adherence.
6. Implemented automated notifications and alerts through Power Automate to inform vendors about procurement and payment statuses.
7. Collaborated with vendors to gather feedback and iteratively improved the portal's user interface and functionality.
8. Utilized Power BI to analyze vendor data, identify trends, and make data-driven decisions to improve vendor relationships.
9. Ensured data security and compliance with relevant regulations, implementing necessary access controls and encryption.
10. Provided training and ongoing support to vendors and internal users to ensure effective use of the portal.

Sales Order Automation and Approval Workflows

1. Analyzed the existing sales order processing workflow to identify bottlenecks and inefficiencies.
2. Redesigned the sales order approval workflow using Power Automate, automating approval routing based on order attributes.
3. Integrated PowerApps with the sales order system to enable sales representatives to initiate orders and track their progress.
4. Implemented data validation and conditional logic within workflows to ensure accurate order submissions.
5. Configured multi-level approval hierarchies, allowing for complex approval scenarios and exception handling.
6. Set up email notifications and reminders within the approval workflows to keep stakeholders informed and engaged.
7. Monitored workflow performance and made optimizations to ensure timely order processing.
8. Conducted training sessions for sales teams and approvers to familiarize them with the new automated workflow process.
9. Developed Power BI dashboards to provide real-time visibility into sales order status and approval bottlenecks.
10. Prepared the system for future growth by designing workflows that could accommodate increased order volumes without degradation in performance.



Master of Technology (M.Tech) – MIT ADT University


Microsoft Certified: Dynamics 365 Customization and Configuration
Microsoft Certified: Dynamics 365 Developer Associate
Microsoft Certified: Power Platform Solution Architect Expert
Microsoft Certified: Azure Fundamentals

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