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Microsoft 365 Health dashboard

Updated: Dec 5, 2023

Checking the health condition of the various operational services on a daily basis is one of the administrators of the Microsoft 365 tenant's most crucial responsibilities. A technology called a "health dashboard" offers a dashboard to track all services that are now active and check for health incidents.

Administrators may keep an eye on how frequently the Office apps are updated using dashboard data. One of the first things an administrator has to do when customers start complaining about a certain service not working, such as outlook connection, is to see if Microsoft has updated the health dashboard with the event.

The processes for checking the health dashboard in the admin centre and the various terms used for dashboard issues are covered in this article.

Step 1 : Go to admin.microsoft.com

Step 2 : Click on health


Microsoft 365 Health Dashboard

Utilization and service quality

You can monitor the current service health status of your favorite applications and services in the page's center. A chosen perspective of the best items is shown here.


Service health and usage

A health dashboard symbol

  • We are aware of a problem that is affecting certain users when a service has an alert shown, yet the service is still functioning.

  • When a service has an active incident shown, it means that there is a critical problem and that the service, or at least a significant portion of it, is unavailable.

  • When a service shows a positive occurrence, it signifies that all other services are functioning well.

Health Dashboard's limitations

1. Service health may only be seen by individuals who have been given the global admin or global reader role.

2. Many customers experience a gap during the interval between the outage occurring and Microsoft's ability to accurately diagnose the problem and formulate a suitable response to the SHD.

3. Not all issues can be found by Office 365's automatic monitoring systems, and some issues need many customers to report them.

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