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AX D365 SCM Functional Consultant



Years of Exp.

Technical Skills

1. Microsoft Dynamics 365 Supply Chain Management (SCM) Configuration
2. Advanced Warehousing and Inventory Management
3. Procurement and Sourcing
4. Production and Manufacturing Management

5. Quality Control and Management
6. Transportation and Warehouse Management
7. Master Planning and Demand Forecasting
8. Dynamics 365 SCM Data Migration and Integration

Professional Summary



    1. Led complex implementations of Microsoft Dynamics 365 Supply Chain Management (SCM) projects, including requirement gathering, configuration, testing, and deployment phases.
    2. Collaborated closely with clients to understand their business processes and objectives, translating them into effective SCM solutions using Dynamics 365.
    3. Customized and configured Dynamics 365 SCM modules to meet specific industry and organizational needs, focusing on areas such as warehousing, procurement, manufacturing, and quality management.
    4. Advised clients on best practices for optimizing inventory management, demand forecasting, and supply chain processes within Dynamics 365 SCM.
    5. Conducted workshops and user training sessions to ensure clients' teams could effectively use Dynamics 365 SCM for improved productivity and efficiency.
    6. Developed and maintained detailed documentation, including functional specifications, process flows, and user guides.
    7. Worked closely with technical teams to define and implement integrations between Dynamics 365 SCM and other enterprise systems.
    8. Created and maintained custom reports, dashboards, and analytics using Power BI and other reporting tools to provide valuable insights into supply chain performance.
    9. Managed data migration activities, ensuring the seamless transition of critical data from legacy systems to Dynamics 365 SCM.
    10. Designed and implemented workflow automation solutions within Dynamics 365 SCM to streamline business processes and reduce manual tasks.
    11. Led testing and quality assurance efforts, conducting thorough system testing, user acceptance testing (UAT), and performance testing to ensure solution reliability.
    12. Oversaw security and access controls within Dynamics 365 SCM, ensuring data integrity and compliance with regulatory requirements.
    13. Conducted regular system audits and performance optimizations to maintain optimal Dynamics 365 SCM system health.
    14. Assisted clients in achieving compliance with industry-specific regulations and standards through Dynamics 365 SCM.
    15. Managed change requests and enhancements, evaluating impacts on existing configurations and ensuring seamless transitions.
    16. Provided post-implementation support and issue resolution, collaborating with technical teams to troubleshoot and resolve complex problems.
    17. Evaluated and recommended system enhancements, upgrades, and additional modules based on clients' evolving supply chain needs.
    18. Stayed current with Microsoft Dynamics 365 SCM updates and industry trends, providing clients with insights on potential improvements and innovations.
    19. Acted as a subject matter expert (SME) for Dynamics 365 SCM, mentoring junior consultants and contributing to knowledge sharing within the team.
    20. Collaborated with project managers to ensure timely project delivery, adherence to budgets, and overall client satisfaction.


Microsoft Dynamics 365 for Finance and Operations

Dynamics 365 for Finance and Operations, Microsoft Enterprise Modernization

1. Plan, Organise, Prioritise and manage multiple work efforts across application development teams.
2. Establish and oversee effective issue resolution, change and risk management processes.
3. Develop and deliver effective presentations to senior management about project updates and support effective decision making.
4. Manage and track the project progress against the project plan in association with triple constrain.
proactively manage and coordinate with multiple resources (Technical and Functional) to develop scope, schedule and responses to RFP on a defined deadline for the Microsoft Stack, including Microsoft Dynamics CRM and Microsoft Dynamics ERP Solutions (GP, AX, NAV, F&O, Business Central).
5. Participate in discovery meetings with the client to understand current business processes that need to be incorporated into Dynamics 365/AX.
6. Validation of business practices and processes in Dynamics 365/AX based on discovery analysis
7. Conduct GAP analysis’ to determine difference between application and business processes.
8. Identify creative solutions for processes that aren’t fully accomplished by standard D365/AX
9. Translate functional business objectives and critical success factors into Functional documents
10. Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits.
11. Interface with customer project stakeholders, including C-level management and directors, to elicit business and functional requirements
12. Maintain and expand client relationships through delivery of high quality services.

1. Responds promptly and professionally to customer requests or inquiries seeking guidance from Project or Practice Management as appropriate
2. Accurate and timely task completion, adherence of project schedules and effective communication of variations in the project schedule
3. Serve clients with responsive communications, quality work and in keeping expectations aligned leading to highly satisfied clients
4. Engage with project teams to gather assets, best practices and guidance from our customers in an effort to integrate and/or improve our methodologies and end customer experience.
5. Maintain regular contact with customers to anticipate, identify and respond to their needs and expectations.
6. Provides quality service to internal and external customers. Keeps customers up-todate on the progress of the service they are receiving and changes that may affect them.
7. Full life-cycle project activities, from Diagnostic, Analysis and Design, Development, Deployment and Go-Live.
8. Full lifecycle Dynamics AX 2012 or D365 working experience in core financials and logistical business processes such as General Ledger, Accounts Receivable, Accounts Payable, Bank and Cash Management, Financial Reporting, Manufacturing Costing, Procurement, and Sales and Inventory Management for Botswana Post D365 implementation.
9. Functional Consulting skills to support designing the business process and the use of Dynamics 365 Finance and Operations, define requirements clearly and accurately and functional design for identified gaps in a business process which must be filled with either a work-around or a modification to the software
10. Functional consulting skills to manage Requirement gathering and detailing, fitment analysis, functional design, Integration functional testing, manage user acceptance testing, Training and hyper care support.
11. Assists with QA of project efforts and documentation to ensure project decisions/deliverables are sound.

Microsoft Dynamics AX D365 SCM Supply Chain Optimization

1. Conducted an in-depth assessment of the existing supply chain processes, identifying bottlenecks and inefficiencies.
2. Collaborated with cross-functional teams to redesign supply chain processes, streamlining operations and reducing lead times.
3. Implemented advanced inventory management techniques, including ABC analysis and JIT inventory, to optimize stock levels.
4. Introduced demand forecasting models and tools to improve accuracy in demand planning and inventory replenishment.
5. Enhanced supplier collaboration by implementing vendor portals and communication tools for real-time visibility.
6. Automated order processing and fulfilment workflows to increase efficiency and reduce manual errors.
7. Optimized warehouse layouts, implemented barcoding, and improved picking and packing processes for faster order fulfilment.
8. Deployed performance analytics dashboards to provide real-time insights into supply chain performance.
9. Established key performance indicators (KPIs) and regularly monitored them to track progress and identify areas for improvement.
10. Implemented a culture of continuous improvement, encouraging feedback and innovation within the supply chain team.



B.TECH - Nehru Technological University


Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate
Microsoft Certified: Dynamics 365 Supply Chain Management, Trade and Logistics Functional Consultant Associate
Microsoft Certified: Dynamics 365 Supply Chain Management, Planning Functional Consultant Associate
Microsoft Certified: Dynamics 365 Supply Chain Management, Core Functional Consultant
Microsoft Certified: Dynamics 365 Supply Chain Management, Core Supply Chain Functional Consultant APICS Certified Supply Chain Professional (CSCP)

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